Customer Relationship Management (CRM)

By greenlife busienss Categories: CRM
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About Course

Customer Relation is very important today to grow your business. If you are not servicing customers pre and post sales, you may not only lose customers, but also they will give a negative feedback on your company and product and you may lose further business also. Manually handling all customers is not practical and viable. Installing a software to maintain good relationship with customers is recommended and following by many Companies. There are many lots of Customer Relations Management Software are available in the market. Bu which is the one which satisfy your requirement ? How to choose the best suitable customer relationship management software cost effectively ? What are all the key points to note before you invest money in CRM software ? We have explained all these in this video course.

What Will You Learn?

  • Learn how o ready your business for digital transformation
  • Learn what are the benefits of CRM software
  • Learn what is the difference between CRM and ERP
  • Learn how to make funnels and automated triggers
  • Learn how to asses the needs for CRM implementation
  • Learn how to do customer segmentation
  • Learn how to increase sales by implementing CRM
  • Learn how to select the right CRM vendor
  • Learn what are the reasons of CRM implementation failure
  • Learn how to implement CRM and ovoid failure
  • Learn how to measure CRM performance
  • And many more

Course Content

Points to note before buying CRM Software and How to Implement to get Guaranteed results

  • 26 videos in 26 lessons

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